compliance
dotherightthing

At Reliant Post-Acute Care Solutions, we are committed to full compliance with the laws and regulations that govern the provision of healthcare services. Reliant is nationally recognized for our successful patient outcomes, medical review success rates and our strong compliance track record.

Our compliance program – “Do the Right Thing” – is designed to ensure that each team member has the necessary tools to comply with all aspects of the ever-changing federal, state and local guidelines related to billing, supervision, patient rights and the specific policies and procedures that impact our business. The company's compliance department provides routine monitoring, educational courses and follow-through on key indicators designed to measure performance related to compliance with standards of practice, ethics, billing and other policies and procedures.

Key Indicators:

  • Attendance and environment
  • Provision of services
  • Maintenance of medical records
  • Clinical competency, management competency
  • Survey preparedness

Each key indicator has multiple components that measure performance of quality assurance, data analysis, accuracy and proficiency to meet Reliant's expectations of excellence for compliance.

The compliance department is available to any provider within an RPACN with anonymity by calling the Compliance Hotline at 877.562.5796 or by emailing: compliance@reliant-rehab.com.